Contact Us

Please see FAQ for frequent questions before contacting us.

Phone Numbers

Airport service facilities

Please see Facilities / Services.

Osaka Itami Airport Information Center

+81(0)6-6856-6781 (from 06:30 to 21:30)

Lost and Found (Security Guard Station) +81(0)6-6856-6685

Lost and Found

Please see FAQ Q3 "Lost and found".

Airlines
(General information about reservations, seat availability, changes, cancellations, tours, check-in procedures, baggage, security check, etc.)

Japan Airlines (JAL) open in new tab
Japan Air Commuter (JAC) open in new tab
  • 0570-025-071 (Domestic calls only)
  • +81(0)6-6344-2355
All Nippon Airways (ANA) open in new tab
  • 0570-029-222 (Domestic calls only)
  • +81(0)3-6741-8800
AMAKUSA Airlines (AMX) open in new tab +81(0)969-34-1515
IBEX Airlines (IBX) open in new tab
  • 0570-057-489 (Domestic calls only)
  • +81(0)6-7637-6688

For information on business hours, please visit the official website for that airline company.

Buses

Hankyu Kanko Bus open in new tab +81(0)6-6844-1124
Hankyu Bus open in new tab +81(0)6-6866-3172
Itami City Bus open in new tab +81(0)727-81-3751

Monorail

Osaka Monorail (Osaka High-Speed Railway) open in new tab +81(0)6-6833-8951

Taxis

Osaka Taxi Center open in new tab +81(0)6-6933-5618
(Weekdays 09:00-17:00／Sat 09:00-12:00)
Hyogo Taxi Service Center open in new tab +81(0)78-862-9292
(Weekdays 09:00-17:00／Sat 09:00-12:00)

Parking

Airport Environment Improvement Foundation open in new tab +81(0)6-6856-7300

Authorities

Ministry of Land, Infrastructure, Transport and Tourism Osaka Airport Office +81(0)6-6843-1121 (main switchboard)
Airport Police +81(0)6-6841-1234

Contact us using the contact form.

Read and understand the following information carefully before using the form.

  • Please see FAQ for frequent questions before contacting us.
  • As a general rule, we respond to inquiries via email. Replies may take some time. Your patience is appreciated. For urgent confirmation, contact Osaka Itami Airport Information Center (+81(0)6-6856-6781; business hours: 06:30-21:30)
  • Replies may not be possible in some cases, depending on the content of the question.
  • The content of inquiries and any personal information will be properly handled according to our “site policy.”
  • The content of our replies will reflect specific inquiries from visitors. Do not transfer or allow a third party to use all or a portion of our reply.
  • We reserve the right to contact the police regarding abusive or threatening messages.
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ATTENTION!

This is Osaka Itami Airport(ITM), not Kansai International Airport(KIX). Please check which airport you would like to contact before you send mail. Inquiries regarding Kansai International Airport(KIX), please access Kansai Internaional Airport open in new tab .

Osaka Itami Airport Information Center

+81(0)6-6856-6781 (from 06:30 to 21:30)